Comfort Inn & Suites Pottstown Eastern Gateway | Hotel in Pottstown
Hotel
7.4
(272 Reviews) |
1 Bathroom
Available rates:
Hotel in Pottstown
This hotel is 5.4 mi (8.7 km) from Spring Hollow Golf Club and 6.2 mi (10 km) from Isaac Hunsberger House. Make yourself at home in one of the 122 guestrooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls. Make use of convenient amenities such as complimentary wireless Internet access, wedding services, and a television in a common area. For your convenience, a complimentary breakfast is served daily from 5 AM to 10 AM. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Pottstown? This hotel features 1700 square feet (158 square meters) of event facilities. Free self parking is available onsite.
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Amenities
Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3 pm; check-in end time: 4 am late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11:00 am contactless check-out available late check-out fee: usd 50 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. children may not be eligible for complimentary breakfast. rollaway/extra beds are available for usd 20.0 per night. free cribs (infant beds)!
Payment Policy
Late check-out fee: usd 50 (subject to availability) rollaway bed fee: usd 20.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)
Reviews
Jonn
Nov 30, 2025 09:07:53 PM
Review Score:
8
Summary: The staff was great. Very friendly and accommodating when we got into town early. The hotel itself appears to be under renovation but the common areas were kept in good shape and looked nice.
We didn't think the room was as clean as it should be. The floor was sticky when we got in and the bathroom is definitely in need of an upgrade as it looked like an old bathroom with stains everywhere.The grounds need a lot of work there were beer bottles all over the place in the grass, in shrubs, sitting on curbs around the building.....the entire week we were there. Not once during the week was it cleaned up. They have a smoking area right at the entrance door. Per the PA Tobacco Reduction Act, smoking areas need to be at least 15 feet away from the entrance.
The parking lots have weeds growing up through them....not just a couple here or there - all over and big bunches of them.
The hotel walls are extremely thin and we had to listen to our neighbors having conversations and being loud all night. Fortunately we only slept there as we were in town to see family. The bed was comfortable though.
Seeing a mouse glue trap in the cabinet by the fridge was concerning as was seeing a cockroach running across the floor.
Fortunately the cost was not high per night and I just had to remind myself that it isnt the Ritz. Next time I will stay somewhere else a little less convenient but cleaner. Hopefully with remodeling it elevates this place because they have a great location.
See All Reviews
Reviews
Jonn
Nov 30, 2025 09:07:53 PM
Review Score:
8
Summary: The staff was great. Very friendly and accommodating when we got into town early. The hotel itself appears to be under renovation but the common areas were kept in good shape and looked nice.
We didn't think the room was as clean as it should be. The floor was sticky when we got in and the bathroom is definitely in need of an upgrade as it looked like an old bathroom with stains everywhere.The grounds need a lot of work there were beer bottles all over the place in the grass, in shrubs, sitting on curbs around the building.....the entire week we were there. Not once during the week was it cleaned up. They have a smoking area right at the entrance door. Per the PA Tobacco Reduction Act, smoking areas need to be at least 15 feet away from the entrance.
The parking lots have weeds growing up through them....not just a couple here or there - all over and big bunches of them.
The hotel walls are extremely thin and we had to listen to our neighbors having conversations and being loud all night. Fortunately we only slept there as we were in town to see family. The bed was comfortable though.
Seeing a mouse glue trap in the cabinet by the fridge was concerning as was seeing a cockroach running across the floor.
Fortunately the cost was not high per night and I just had to remind myself that it isnt the Ritz. Next time I will stay somewhere else a little less convenient but cleaner. Hopefully with remodeling it elevates this place because they have a great location.
Sonia
Nov 26, 2025 02:58:53 AM
Review Score:
10
Summary: This time I didn't eat but it usually it is a plethora of food
Sandra
Nov 23, 2025 07:37:50 AM
Review Score:
10
Summary: Need to have ppl that speak English and have different breakfast cause they have the same old thing everyday and me and my children been there for months
Sandra
Nov 21, 2025 03:59:38 AM
Review Score:
10
Summary: We have amazing stay
crystal
Nov 18, 2025 09:34:39 AM
Review Score:
8
Summary: Staff was courteous
Jacqueline
Nov 15, 2025 05:12:50 AM
Review Score:
10
Summary: Very Friendly staff
jennifer
Nov 14, 2025 03:19:59 AM
Review Score:
6
Summary: Room was janky. Dirty towel. No soap
Brianna
Nov 10, 2025 11:01:30 AM
Review Score:
6
Summary: The room was not cleaned properly. I had to go buy my own cleaning products and clean the room myself. Overall stay was ok.
marvin
Nov 8, 2025 07:55:00 AM
Review Score:
6
Summary: Confir good
Justin
Oct 28, 2025 02:51:33 AM
Review Score:
6
Summary: Very outdated. Pictures show it newer, not at all. I’m glad my family didn’t come with me, my wife would not of been happy. Water pressure was awful.
