Surestay Plus By Best Western Pigeon Forge | Hotel in Pigeon Forge
Hotel
8.4
(1143 Reviews) |
1 Bathroom
Available rates:
Hotel in Pigeon Forge
Hotel with free breakfast, near Island at Pigeon Forge A 24-hour business center, free breakfast, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request. Surestay Plus By Best Western Pigeon Forge offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Show more
Amenities
Air Conditioner
Parking
TV
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm early check-in fee: usd 25.00 early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am late check-out fee: usd 25.00 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for in-room wireless internet: usd 0 per stay (rates may vary) pet fee: usd 25 per accommodation (varies based on length of stay) early check-in fee: usd 25.00 (subject to availability) late check-out fee: usd 25.00 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
3 total (up to 160 lbs per pet) pets allowed for an extra charge of usd 25 per accommodation (varies based on length of stay) pets cannot be left unattended specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.
Reviews
Kendrick
Dec 29, 2025 11:08:27 PM
Review Score:
6
Summary: The staff was amazing but the hotel itself is old. The floor creaks when you walk on it, some of the sheets were stained, and then the tvs are outdated they barely work . It was hard to sleep the days we were there but the staff made sure we had everything
See All Reviews
Reviews
Kendrick
Dec 29, 2025 11:08:27 PM
Review Score:
6
Summary: The staff was amazing but the hotel itself is old. The floor creaks when you walk on it, some of the sheets were stained, and then the tvs are outdated they barely work . It was hard to sleep the days we were there but the staff made sure we had everything
Jennifer
Dec 29, 2025 01:42:52 AM
Review Score:
10
Summary: Staff was friendly and pets are welcome
Nike
Dec 24, 2025 02:46:45 AM
Review Score:
4
Summary: Unfortunately, our stay was significantly impacted by several issues. Nighttime noise was excessive, particularly when upstairs guests arrived around 12:30 a.m. Additionally, there was a noticeable gap around the door that allowed cold air and marijuana odors to enter the room, which was especially concerning as we were traveling with a sleeping infant. The beds were also oversized for the bed frames, making them unstable and uncomfortable. Overall, these factors made it difficult to rest comfortably.
Alissa
Dec 15, 2025 03:04:52 AM
Review Score:
10
Summary: Clean room
cody
Dec 14, 2025 09:08:39 PM
Review Score:
10
Summary: Room was clean! Bed was comfortable. Hidden gem
Dawn
Dec 11, 2025 06:20:58 PM
Review Score:
8
Summary: Nice staff, clean room and great breakfast options.
Rebecca
Dec 8, 2025 08:44:27 AM
Review Score:
8
Summary: The room was great we'll definitely be staying again
Jonathan
Dec 8, 2025 06:48:21 AM
Review Score:
10
Summary: Good clean room
Ymara
Dec 1, 2025 02:48:59 AM
Review Score:
8
Summary: Good for price, breakfast included staff very gently.